Pressalit
Selected Pressalit orders supplied from Europe are subject to additional supplier shipping and customs-related charges.
Charge may applyAccessible living specialists
Trading online since 2010
Import, Export & Supplier Charges
Following the United Kingdom's withdrawal from the European Union, some products supplied to us from Europe attract additional shipping, import or customs-related charges. Where these apply, we pass the relevant supplier charge through separately rather than building it into every product price.
Certain European suppliers charge us additional shipping and customs-related costs when goods are supplied to the UK.
Where applicable, the relevant shipping and customs charge is added separately rather than being hidden within the product price.
Under our Granberg dealer arrangement, we do not add the post-Brexit customs and shipping surcharge described on this page.
Why does an additional charge appear?
Independent 4 Life sources specialist accessible products from manufacturers in the UK and across Europe. For certain EU-origin products, our supplier applies additional shipping, import or customs-related charges when an order is sent to us in the UK.
These costs vary according to the supplier and order, so including them permanently within each individual product price would mean customers could be charged for an import cost that does not apply to their particular order.
Where a qualifying supplier charge applies, we therefore show it separately as part of the order rather than disguising it within the advertised product price.
How it works
Where relevant, the charge represents the shipping and customs-related costs applied to us by the supplier.
Supplier charges
We are charged additional shipping and import-related costs by selected European suppliers. The precise cost depends on the supplier and the order being placed.
Selected Pressalit orders supplied from Europe are subject to additional supplier shipping and customs-related charges.
Charge may applyOrders sourced through these European suppliers can also attract additional shipping and import-related costs.
Charge may applyAdditional charges are not limited exclusively to the brands named here. Other goods sourced from European suppliers can attract similar costs depending on the supply route.
Order dependentGranberg products
Independent 4 Life is a Granberg dealer. As a result, we do not add the additional post-Brexit customs and supplier shipping surcharge described on this page to Granberg products.
Current delivery policy
Cross-border administration remains more complex for some of our stock and re-shipment orders. Our current delivery policy is therefore more limited for these destinations.
Due to the additional administration involved in moving certain goods to Northern Ireland, including the customs and Trader Support Service processes that can apply to our supply chain, we do not currently send general stock items or arrange general re-shipments to Northern Ireland.
Because of the additional export, import and shipping administration involved, we do not currently send general stock items or arrange general re-shipments to the Republic of Ireland.
Before placing your order
We aim to keep supplier-related import and shipping costs separate and transparent rather than increasing every customer's product price.
The advertised product price remains separate from any supplier-specific post-Brexit shipping or customs charge.
Where the supplier applies an additional charge to us, that amount is passed through separately on the applicable order.
Review the complete order total, including any additional shipping or customs-related charge, before confirming the order.
Need to check an order?
If you are unsure whether a supplier surcharge or delivery restriction applies to the products you need, contact Independent 4 Life and we can check the order before you proceed.
Contact Independent 4 Life →