Import, Export & Supplier Charges

Post-Brexit Charges

Following the United Kingdom's withdrawal from the European Union, some products supplied to us from Europe attract additional shipping, import or customs-related charges. Where these apply, we pass the relevant supplier charge through separately rather than building it into every product price.

Policy last reviewed: 21 September 2026
Selected EU suppliers Additional charges may apply

Certain European suppliers charge us additional shipping and customs-related costs when goods are supplied to the UK.

Before you order Charges are shown separately

Where applicable, the relevant shipping and customs charge is added separately rather than being hidden within the product price.

Granberg No additional Brexit surcharge

Under our Granberg dealer arrangement, we do not add the post-Brexit customs and shipping surcharge described on this page.

Why does an additional charge appear?

Some supplier costs cannot sensibly be included in every product price

Independent 4 Life sources specialist accessible products from manufacturers in the UK and across Europe. For certain EU-origin products, our supplier applies additional shipping, import or customs-related charges when an order is sent to us in the UK.

These costs vary according to the supplier and order, so including them permanently within each individual product price would mean customers could be charged for an import cost that does not apply to their particular order.

Where a qualifying supplier charge applies, we therefore show it separately as part of the order rather than disguising it within the advertised product price.

How it works

The additional cost is passed through as a separate order charge

Where relevant, the charge represents the shipping and customs-related costs applied to us by the supplier.

01 Choose the products required.
02 Any applicable supplier shipping or customs cost is identified.
03 The relevant charge is shown separately as part of your order.

Supplier charges

Which products can attract additional charges?

We are charged additional shipping and import-related costs by selected European suppliers. The precise cost depends on the supplier and the order being placed.

01

Pressalit

Selected Pressalit orders supplied from Europe are subject to additional supplier shipping and customs-related charges.

Charge may apply
02

Box Docce 2B & HEWI

Orders sourced through these European suppliers can also attract additional shipping and import-related costs.

Charge may apply
03

Other EU-origin suppliers

Additional charges are not limited exclusively to the brands named here. Other goods sourced from European suppliers can attract similar costs depending on the supply route.

Order dependent
No
Brexit
Surcharge

Granberg products

Our Granberg dealer arrangement works differently

Independent 4 Life is a Granberg dealer. As a result, we do not add the additional post-Brexit customs and supplier shipping surcharge described on this page to Granberg products.

Current delivery policy

Northern Ireland & Republic of Ireland

Cross-border administration remains more complex for some of our stock and re-shipment orders. Our current delivery policy is therefore more limited for these destinations.

Northern Ireland

Restricted stock and re-shipment service

Due to the additional administration involved in moving certain goods to Northern Ireland, including the customs and Trader Support Service processes that can apply to our supply chain, we do not currently send general stock items or arrange general re-shipments to Northern Ireland.

Current exceptions: Granberg and Häfele items can continue to be supplied, subject to the individual order and normal delivery arrangements.
Republic of Ireland

Restricted stock and re-shipment service

Because of the additional export, import and shipping administration involved, we do not currently send general stock items or arrange general re-shipments to the Republic of Ireland.

Current exceptions: Granberg and Häfele items can continue to be supplied, subject to the individual order and normal delivery arrangements.

Before placing your order

What to expect when a charge applies

We aim to keep supplier-related import and shipping costs separate and transparent rather than increasing every customer's product price.

01

Product price

The advertised product price remains separate from any supplier-specific post-Brexit shipping or customs charge.

02

Additional charge

Where the supplier applies an additional charge to us, that amount is passed through separately on the applicable order.

03

Check before payment

Review the complete order total, including any additional shipping or customs-related charge, before confirming the order.

Need to check an order?

Ask us before you place the order

If you are unsure whether a supplier surcharge or delivery restriction applies to the products you need, contact Independent 4 Life and we can check the order before you proceed.

Contact Independent 4 Life →